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Discovery Questions Framework

The 7 discovery dimensions — the single biggest differentiator between senior and junior FDEs.

DimensionQuestions to AskWhy It Matters
Users & personasWho uses this daily? Power users vs casual? Internal vs external?Drives UX, latency budget
Jobs-to-be-doneWhat task is automated? What does success look like for one task?Defines the eval rubric
Data inventoryWhat sources? Structured/unstructured? PII volume? Refresh cadence?RAG vs fine-tune decision
Existing stackIdentity provider? Cloud? Data warehouse? Ticketing?Integration = 60% of FDE work
ComplianceHIPAA? SOC2? GDPR? Data residency?Architectural non-negotiables
Success metricsTime saved? Tickets deflected? CSAT? Revenue?Can't optimize unmeasured
ConstraintsBudget? Timeline? Team size? Build vs buy?Right-sizes the architecture

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