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LLM & Agentic

Agentic Evaluation

Evaluate AI agents in production: task completion metrics, trajectory analysis, and automated agent quality benchmarks.

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Production6 min readFirst readMetrics Framework

After this section you can

  • Evaluate an agent on both axes — outcome (did it work) and trajectory (how it got there)
  • Build an eval harness for multi-step agent runs
  • Carry offline evaluation through to production monitoring
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Grading Agents: Agentic Evaluation

Evaluating an agent is not like evaluating a model. There’s no single output to score — there’s a non-deterministic, multi-step trajectory that can reach the right answer the wrong way, or the wrong answer competently. This is how you grade the difference.

THE CENTRAL IDEA

A one-shot model gives you one output; you score it against a reference and move on. An agent takes a path — it plans, calls tools, reads results, re-plans, and stops when it decides it’s done. Two runs of the same task take different paths, and both “84% correct” can hide wildly different behavior. So agent evaluation splits in two: outcome (did it achieve the goal?) and trajectory (was the path sound — efficient, safe, non-looping?). You need both, because an agent that gets the right answer by luck after twelve wrong tool calls is a production incident waiting to happen.

Two axes of agent evaluation — outcome (did it work?) and trajectory (how?)
trajectory: clean → ← messy outcome: correct ↑ SHIP IT correct outcome, efficient & safe path the only quadrant you can trust at scale FRAGILE right answer, wasteful or lucky path outcome-only evals call this a pass — it isn’t HONEST FAILURE wrong, but sound path — often unsolvable task, or a missing tool. Fixable. WORST CASE wrong outcome, chaotic path — loops, tool misuse, drift

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