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Conversational Commerce / Shopping Agent

Conversational Commerce / Shopping Agent

Design a conversational shopping agent that understands needs, recommends real products, and helps complete a purchase.

Key Requirements

  • Strict catalog grounding — never hallucinate products
  • Live inventory/price lookup (not stale cache)
  • Payment handled by the human only — agent never enters card data
  • Personalization with privacy; multi-turn refinement
  • Conversion north-star with guardrail metrics; no dark patterns

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