Conversational Commerce / Shopping Agent
Design a conversational shopping agent that understands needs, recommends real products, and helps complete a purchase.
Key Requirements
- 01Strict catalog grounding — never hallucinate products
- 02Live inventory/price lookup (not stale cache)
- 03Payment handled by the human only — agent never enters card data
- 04Personalization with privacy; multi-turn refinement
- 05Conversion north-star with guardrail metrics; no dark patterns
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